Our Services

SERVICE DIMENSIONS GROUP strengthens business and healthcare operations through improving customer relationship management, learning programs and communication initiatives such as meeting planning and website design. We offer our clients a full range of services including evaluation, development, implementation and project management activities. We help our clients develop and implement a comprehensive and long-range view of service excellence to their customers.

SERVICE DIMENSIONS GROUP sets itself apart from our competitors by virtue of the uniqueness of our services, our proven track record as well as our ability to respond quickly to challenges SERVICE DIMENSIONS GROUP provides services covering 5 broad areas of expertise:

1. Healthcare Operations Improvement
Service Dimensions Group has broad experience in the healthcare arena ranging from massive HMO's to individual physicians. SDG 's services can enhance the bottom line through optimizing reimbursement, process design, contract negotiations, and customer care. SDG understands the growing challenges to healthcare organizations and offers solutions that are easy to implement with positive results demonstrated in a wide variety of healthcare settings.

2. Organizational Development - Strategic Alignment
SERVICE DIMENSIONS GROUP understands that the success of any business strategy depends upon people and their ability to be focused and mobilized upon initiatives critical to organizations. SDG specialists offer a unique team-building resource that can concentrate the combined talents of all of your people whether it is a team of 10 or 10,000. Enthusiasm can be generated, performance measured and employees abilities and imagination channeled toward your strategic goals.

3. Service Excellence
SERVICE DIMENSIONS GROUP's dedication to service excellence is virtually without peer. SDG's specialists have service extensive experience in healthcare and retail settings; they have created and implemented successful service excellence programs that measured and improved service offered by literally thousands of employees. SDG interventions included detailed service audits with measurements that accurately reflect progress. Once a true picture of a client's service offering emerges, SDG's can provide targeted service education to our client's service providers.

4. Communications
SERVICE DIMENSIONS GROUP's unique product offering customizes every communications solution for its clients recognizing that one size doesn't fit all. SDG 's rich background in communication services offers an extensive resource to any organization looking to reach people through the use of images, the printed word, web design, or multimedia messages. SDG presents an impressive array of proven talent and experience that has met the needs of a Fortune 500 company, smaller start-up organizations or the individual needs of a country western star.

5. Corporate Education
SERVICE DIMENSIONS GROUP has over 30 years of experience in creating learning solutions for organizations and is well suited to the age of life-long learning. Customization again separates SDG from its competition working with its clients from the ground up in creating innovative and effective educational programs. SDG has demonstrated an exceptional ability to craft learning solutions that truly support the strategic initiatives of organizations. A full spectrum of education services is available to SDG 's clients from simple orientation learning programs to complex computer-based-learning programs.