Employers can use a variety of methods to communicate policies, procedures, and work rules to employees. However before communication can occur, it is essential that your company has consistent policies and procedures in place. These procedures will provide vital guidance to every employee and should be closely correlated with your organization’s Employee Handbook. Managers need practical support and assistance in hiring, corrective action, terminations, leave of absences and many other employee related situations. Clear and concise policies and procedures will ensure that all employees understand and follow the same process.

Whether it is the review of your current policies and procedures, writing job descriptions, or creating a policy and procedure manual from the ground up, our professionals are here to help.

SERVICE DIMENSIONS GROUP has over 40 years of experience in creating learning solutions for organizations and is well suited to the age of life-long learning. A made-to-order solution again separates SDG from its competition working with its clients from the ground up in creating innovative and effective educational programs. SDG has demonstrated an exceptional ability to craft creative learning solutions that truly support the strategic initiatives of organizations. A full spectrum of education services is available to SDG’s clients from simple orientation learning programs to complex computer-based-learning programs.

By providing your employees with training, it not only improves their performance, it also increases your bottom line. Every training module that we offer is developed to meet the needs of your company, while incorporating the company’s culture, vision, and philosophies into the presentation.

With the success of any organization dependent upon its employees, we believe it is important to regularly survey employees to identify the organizational climate and to actively involve employees when making improvements in the work environment. SDG offers a customized employee opinion survey that is created with an emphasis on job satisfaction and targeted to identify trends and needed changes to improve the work environment.

SDG will conduct an analysis of the results and develop a report with recommendations. Our team will facilitate training with key leaders of the company to review the concept of organizational design and employee performance.

Successful organizations are those who are committed to evaluating employee feedback and making necessary changes over time to continuously improve the operations and quality of work life.

Country music recording artist and writer, David Lee Murphy has been a client of Killerwebs Design – the marketing and design department for The Service Dimensions Group – since 1996. David Lee’s website features a tour schedule, song & video clips and news section. The site is maintained monthly by Killerwebs Design.

Supplemental Health Care is an medical professional staffing agency who had a need for two diiferent employee benefit guides as well as 4 unique benefit summary inserts to be included in their Open Enrollment materials.    Since SDG has a working knowledge of employee benefits, we were able  to narrow down the wealth of information provided by the benefit carriers and their summary plan descriptions quickly into meaningful information within just 3 weeks.

Our unique blend of services includes development of specialized learning programs, web-site design, leadership and organizational development, operational improvement and customer relationship management.

SERVICE DIMENSIONS GROUP has several distinct advantages. Our consultants have a broad range of actual business and healthcare management experience, including:

• Healthcare Administration
• Organizational Development, including recruitment and staffing services
• Service Excellence- assessment management
• Retail Operations
• Communications including use of technology such as the Internet
• Corporate Education
• Leadership
• Team Building that Works
• Employee Rewards and Incentives
• Video/ Multi-Media Production
• Call Center Operations and Skills Development
• Meeting Planning and Corporate Event Planning
• Project Management
• Human Resources
  • A unique ability to quickly grasp the “big picture”
  • Ability to provide customized and specialized services to customers
  • Ability to work quickly with quality results
  • Time, Talent and flexibility
  • Ability to forge strong teams and alliances
  • Attention to detail and organizational skills
  • Ability to serve as a catalyst for change for organizations.
  • Passion and strong belief in related values

Other strengths of our consultant team include:

Because things move fast in business, you need to be ready to communicate and educate your employees in an efficient and compelling way. Using webinars is a great way to quickly engage your employees in new business initiatives or soft skills disciplines. SDG has provided a variety of soft skill webinars to clients on various topics ranging from how to deal with sexual harassment in the workplace to a manager orientation for a company’s Employee Assistance Program.

SDG can deliver custom benefits websites to provide your employees with tools that promote better understanding and more meaningful utilization of their benefits. We can create an employee benefit portal which provides employees with fast, accurate answers to their employee benefit questions. Employees have access to summary of plan benefits, all HR forms, links to all carriers and providers as well as email notification to your Benefits or HR Department.

Benefit brochures provide a high-level view of your benefit plans, including plan features, benefit summaries and carrier contact information. Employees will be able to get an understanding of their benefit options quickly and easily and retain the brochure as a valuable reference guide throughout the year. Benefit brochures also serve as an effective communication for recruitment and hiring to show all the valuable benefits your company provides.

In addition we can customize brochures to include your company specific policy and procedures including family changes, family medical leave, termination and enrollment.

In addition, we have a proven track record of planning employee events such as open enrollment and benefit fairs that your employees will not only want to attend but also motivates and educates your workforce as to the particulars of your employee benefits program.

Launching an effective campaign will not only educate your employees about their benefit plans, it will also communicate the value of the benefits package you provide.

SDG’s comprehensive performance management process uses instruments, tools, activities and other processes that can impact and influence productivity and the overall excellence of the organization and the individual.

Our Performance Management Services include:

• Onboarding & Assessment
• Performance Contracts & Corrective Action
• Coaching
• Compensation & Rewards
• Recruitment
• Succession Planning
• Goal Setting
• Executing, monitoring and measuring company- wide initiatives

And much more!